Return authorization is required from College Golf Store for any returned merchandise. We cannot accept returns on used items, special order merchandise or auctioned items. Merchandise must be in original packaging and be resalable as new. All requests must be made within 30 days of delivery. Shipping charges are non refundable. Please e-mail [email protected] or call 1-317-219-3413 prior to returning any merchandise to obtain a RA #. Merchandise returned without an RA # is subject to a 15% restock fee. Please include your credit card number with your return. For your safety we DO NOT keep credit card numbers on file. Team logo golf bags and putters are considered special orders and will be charged a 20% restock fee.